OFM’s stringent purchase policy encapsulates its commitment to ensure that our customers have access to safe food that is free from synthetic inputs. Snapshot of the policy is given below:

  • Know your farmer: OFM products’ sources are traceable to the farm/farmer where it was grown. OFM does not withhold farmer information and gives its customers the right to know their farmers.

  • Each farmer is audited at least by 2 OFM members before any product is purchased. Processing is also reviewed to eliminate the possibility of contamination. Surprise/random checks are done periodically.

  • OFM will not buy from traders or large brands; while it will leverage small organic farmers and cooperatives

  • Zero tolerance for chemical contamination in any form at production, processing & packing

  • Customer feedback is taken seriously and any complaints will be appraised